New Delhi: Recently, Amazon Alexa was in the headlines after a report came to light on the internet, stating that Amazon employees can listen to the recordings of Amazon Echo users. Now, one more report unveils that even after deleting the voice recordings, Amazon still keeps the transcripts of the conversations users have with Alexa.
The finding comes as a significant privacy concern for Amazon Echo users. A group of 19 public health records advocates and consumers filed a complaint against Amazon Echo Dot Kids Edition.
As announced by CNET, even if a user removes an Alexa voice file stored by Amazon Echo, the company still has a copy of the transcript. As soon as a user says the rouse word ‘Echo’ to ‘Alexa’ to ‘computer’, the digital assistant comes into action and starts listening and transcribing everything it catches.
An Amazon spokesperson told CNET, “When a customer deletes a voice recording, we also delete the corresponding text transcript associated with their account from our main Alexa systems and many subsystems, and have work underway to delete it from remaining subsystems.”