Australia’s Commonwealth Bank has conceded losing the bank records of just about 20 million individuals.

Names, addresses, account numbers and proclamations were put away on two attractive tapes which were intended to be decimated by a subcontractor in 2016.

Be that as it may, regardless of not getting proof the tapes had really been crushed, the bank did not tell clients there was a potential issue.

The rupture is the most recent embarrassment including Australia’s biggest loan specialist.

In a recording to the Australian Stock Exchange, the bank said it couldn’t affirm that the tapes containing 15 years of information had been destroyed safely.

But it said, “an independent forensic investigation” by accounting firm KPMG had “determined the most likely scenario was the tapes had been disposed of.”

It added “the tapes did not contain passwords, PINs or other data which could be used to enable account fraud”.

What’s more, it worried there had been no proof that client data had been traded off, with observing systems staying set up.

Buzzfeed first announced news of the lost tapes, asserting they should be decimated by Fuji Xerox after the decommissioning of a server farm.

The Commonwealth Bank’s acting head of retail banking, Angus Sullivan, portrayed the occurrence as ” unacceptable ” and has apologized for any ” inconvenience and worry ” the episode may have caused clients.

The privacy breach comes when Australian banks are under extreme examination from a historic point keeping money request.

A month ago, the request heard that the Commonwealth bank gathered charges from clients it knew had kicked the bucket. In one case, a counsel gathered charges from a previous customer for over 10 years.

Australia’s Treasurer Scott Morrison has cautioned that money related officials could confront solid punishments, including correctional facility sentences, from confirm raised at the request.